FAQ

Clearing up your concerns

We’re here to answer all your questions! From service details to sustainability efforts, find everything you need to know about our city cleaning and maintenance services.

Services & Operations

Sustainability & Waste Management

Requests & Partnerships

What types of cleaning services do you offer?

We provide a full range of city cleaning and maintenance services, including street and sidewalk cleaning, park and green space upkeep, waste collection and disposal, seasonal leaf and snow removal, and water drainage maintenance. Additionally, we handle public lighting repairs and pest control to keep urban spaces clean and safe.

How often do you perform city cleaning?

Our cleaning frequency depends on the specific area and service. Major streets and high-traffic public spaces are cleaned daily, while parks and residential areas follow weekly or bi-weekly schedules. Seasonal maintenance, such as leaf collection in autumn and snow removal in winter, is carried out as needed. Emergency cleaning services are also available in case of urgent situations like storms or major public events.

Do you offer emergency cleaning services?

Yes! We provide emergency cleaning and maintenance services for unexpected situations such as storm debris, road spills, fallen trees, or damaged infrastructure. Our team is available 24/7 to respond promptly and restore cleanliness and safety to affected areas.

What areas do you cover?

We currently operate in 30+ cities, providing comprehensive cleaning and maintenance services for streets, parks, coastal areas, and urban infrastructure. If you want to check if our services are available in your location, please contact our support team.

How do you handle waste disposal?

We follow eco-friendly waste management practices by collecting, sorting, and disposing of waste responsibly. Recyclable materials are sent to appropriate facilities, while non-recyclable waste is processed using environmentally safe methods to minimize pollution and landfill impact.

Do you use environmentally safe cleaning methods?

Yes! We use biodegradable and non-toxic cleaning agents that are safe for people, animals, and the environment. Our maintenance techniques are designed to reduce water and energy consumption while ensuring effective and sustainable urban cleaning.

How do you manage water drainage systems?

Our team regularly inspects and maintains drainage systems to prevent blockages and flooding. We remove debris, sediment, and waste from storm drains and sewage lines, ensuring smooth water flow and reducing the risk of urban flooding. During heavy rain seasons, we increase monitoring and conduct preventive maintenance.

Do you offer recycling programs?

Yes! We work with municipalities and businesses to implement waste sorting and recycling initiatives. Our programs include providing recycling bins in public spaces, educating communities on proper waste disposal, and collaborating with recycling centers to maximize sustainability efforts.

Can residents or businesses request specific services?

Absolutely! We encourage residents, business owners, and community groups to report cleaning needs, such as overflowing trash bins, damaged streetlights, or clogged drainage systems. Requests can be submitted via our website, mobile app, or customer support hotline.

Do you work with local municipalities?

Yes! We collaborate with city governments, municipalities, and public organizations to provide high-quality urban maintenance services. Our contracts are tailored to each city’s needs, ensuring effective waste management, cleaning, and infrastructure upkeep.

How can businesses or organizations partner with you?

We offer flexible service agreements for businesses, residential complexes, and government entities seeking professional cleaning and maintenance solutions. Contact us to discuss a customized plan that fits your needs.

How can I report an issue in my neighborhood?

You can report issues like overflowing garbage, unclean streets, or broken streetlights through our website or mobile app. Our team will review the request and schedule the necessary services as soon as possible.

Services & Operations

Sustainability & Waste Management

Requests & Partnerships

What types of cleaning services do you offer?

How often do you perform city cleaning?

Do you offer emergency cleaning services?

What areas do you cover?

What types of services do you offer for urban maintenance?

We provide a comprehensive range of urban maintenance services, including street cleaning, waste collection, green space care, infrastructure upkeep, and sanitation management. Our goal is to ensure clean, safe, and well-maintained public spaces for the community.

How do you ensure the efficiency of your operations?

We use advanced scheduling systems, modern equipment, and well-trained personnel to optimize our operations. Regular inspections, quality control measures, and adherence to environmental standards help us maintain high service efficiency and reliability.

How do you handle waste disposal?

Do you use environmentally safe cleaning methods?

How do you manage water drainage systems?

Do you offer recycling programs?

How do you promote sustainability in waste management?

We prioritize eco-friendly waste disposal methods, including recycling, composting, and waste-to-energy solutions. Our team follows strict environmental guidelines to minimize landfill waste and reduce carbon emissions, contributing to a cleaner and more sustainable future.

What steps do you take to encourage community participation in waste reduction?

We run educational programs, provide accessible recycling stations, and collaborate with local organizations to raise awareness about waste reduction. By encouraging responsible waste disposal habits and promoting the use of reusable materials, we help communities adopt more sustainable lifestyles.

Can residents or businesses request specific services?

Do you work with local municipalities?

How can businesses or organizations partner with you?

How can I report an issue in my neighborhood?

How can businesses or organizations request a partnership with your company?

Businesses and organizations can submit a partnership request through our website or contact our partnership team directly. We evaluate proposals based on alignment with our services, sustainability goals, and community impact before proceeding with collaboration opportunities.

Do you offer customized service agreements for long-term partnerships?

Yes, we provide tailored service agreements based on the specific needs of our partners. Whether it’s waste management, urban maintenance, or sustainability initiatives, we work closely with organizations to develop long-term solutions that meet their operational and environmental goals.4o

Clearing up your concerns

We’re here to answer all your questions! From service details to sustainability efforts, find everything you need to know about our city cleaning and maintenance services.

Services & Operations

Sustainability & Waste Management

Requests & Partnerships

The most common questions

Clearing up your concerns

Clearing up your concerns

Ready to go Zero Waste?

Reuse Everything.